At ECLIPORIA LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit https://ecli-poria.com, place an order, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit or use our website, we may collect the following information:
Personal Information
You may voluntarily provide information such as:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely by our payment providers)
- Order history
- Customer support communications
Automatically Collected Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of visits
- Referral website
- Cookies and similar technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Deliver purchased products
- Provide customer support
- Process refunds and returns
- Communicate order updates
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send promotional emails (only if you choose to receive them)
3. Payment Security
We do not store or have access to your complete payment card information.
Payments are processed securely through trusted third-party payment providers using industry-standard encryption and security measures.
4. Cookies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Improve website performance
- Analyze website traffic
- Enhance your shopping experience
You may disable cookies through your browser settings, although some website features may not function properly.
5. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share information only with trusted third parties when necessary to operate our business, including:
- Payment processors
- Shipping carriers
- Website hosting providers
- Analytics providers
- Fraud prevention services
- Legal authorities when required by law
These service providers are only permitted to use your information for the services they perform on our behalf.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
Although we strive to protect your information, no method of electronic transmission or storage is completely secure.
7. Your Rights
Depending on your location and applicable law, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal data
- Object to certain processing activities
- Withdraw consent for marketing communications
To exercise these rights, please contact us using the information below.
8. Third-Party Services
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.
9. Children’s Privacy
Our website is intended for adults making purchases for their families.
We do not knowingly collect personal information from children under the age of 13.
If we become aware that such information has been collected, we will take reasonable steps to delete it.
10. Marketing Communications
If you subscribe to our newsletter, you may receive promotional emails about products, offers, and updates.
You may unsubscribe at any time by clicking the “Unsubscribe” link included in our emails or by contacting us directly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.
The updated version will be posted on this page with a revised “Last Updated” date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
ECLIPORIA LLC
Website: https://ecli-poria.com
Email: support@ecli-poria.com
Phone: +1 (618) 388-7387
Business Address:
4615 Jamaica Dr NE
Albuquerque, NM 87111
United States
Customer Service Hours:
Monday – Friday
9:00 AM – 5:00 PM (Mountain Time)
Your Privacy Matters
At ECLIPORIA LLC, we are committed to protecting your personal information and providing a safe, secure, and transparent shopping experience. We appreciate your trust and continuously work to safeguard your privacy while delivering the best possible service.